Legal
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About Lydmera Limited
Lydmera Limited is a private limited company incorporated in Guernsey. We provide a software-as-a-service platform for swimming pool engineering calculations, used by pool consultants, MEP engineers, building services consultants, and architects working in residential, commercial, and leisure pool sectors.
Entity details
| Legal name | Lydmera Limited |
|---|---|
| Company type | Guernsey private limited company |
| Company number | 78292 |
| Jurisdiction | Bailiwick of Guernsey |
| Registered office | The Port, Rue Hechet, GY7 9YZ |
| Data controller | Lydmera Limited |
| Tax jurisdiction | Guernsey |
Trademark
LYDMERA™ is a trademark of Lydmera Limited. The trademark application has been filed in the United Kingdom (Classes 9 and 42); registration is pending. We expect to receive registration confirmation within 4–6 months of filing. This page will be updated to display the ® symbol once registration completes.
EU trademark filing will follow upon UK registration. International filings will be added as commercial expansion warrants.
Legal documents
The following documents govern your use of Lydmera:
Terms of Service
The agreement between you and Lydmera Limited when you subscribe to the Service.
Privacy Policy
How we collect, use, and protect personal data. Names third-party processors and your rights under UK GDPR, EU GDPR, and the Data Protection (Bailiwick of Guernsey) Law, 2017.
Cookie Policy
What cookies we use, what they do, and how to manage your consent preferences.
Engineering Disclaimer
Important: all calculations require professional verification before application to real projects.
Acceptable Use Policy
Rules for using the Service.
Security Overview
How we protect your data: encryption, access controls, incident response, and security practices.
Available on request
The following documents are available to customers and prospective customers via email. We provide them on a per-request basis to limit public exposure of operational details:
Subprocessor list
A named list of current subprocessors with locations and safeguards. Available via privacy@lydmera.com.
Data Processing Agreement (DPA)
Standard GDPR-compliant DPA for enterprise customers and data controllers. Available via privacy@lydmera.com.
Insurance certificates
Available to enterprise customers via legal@lydmera.com once insurance is in place.
Security questionnaires
SIG, CAIQ, or custom security questionnaire responses for enterprise procurement reviews. Available via security@lydmera.com.
Regulatory and compliance
Data protection
Lydmera Limited operates under the Data Protection (Bailiwick of Guernsey) Law, 2017, plus UK GDPR and EU GDPR for customers in those jurisdictions. Guernsey has been recognised as providing adequate data protection by both the European Commission and the United Kingdom, meaning personal data can flow between Guernsey, the UK, and the EU without additional transfer safeguards.
Tax
Lydmera Limited is tax-resident in Guernsey and complies with all applicable Guernseytax obligations. We charge VAT, GST, or sales tax on invoices where required by the customer's jurisdiction.
Industry standards
Lydmera's calculation engine implements methodologies from recognised engineering standards including ASHRAE, CIBSE, SPASA, FINA, DIN 19643, and BS EN 15288 where applicable. Standards compliance is documented in the application and in generated reports.
Contact
For matters requiring direct legal channel:
| Purpose | Address |
|---|---|
| Legal correspondence, IP claims, formal notices | legal@lydmera.com |
| Privacy enquiries, GDPR data-subject requests | privacy@lydmera.com |
| Security disclosures, vulnerability reports | security@lydmera.com |
For all other enquiries (support, sales, billing, partnerships), please use our contact form.
Postal correspondence may be sent to our registered office (address above when updated). For urgent legal matters, please email in addition to any postal communication.
Complaints and dispute resolution
If you have a concern about how Lydmera has handled your data, your account, or any aspect of the Service, we encourage you to contact us first so we can resolve the issue directly.
If we cannot resolve a data-protection concern to your satisfaction, you may lodge a complaint with:
- The Office of the Data Protection Authority in Guernsey (ODPA) — odpa.gg
- The UK Information Commissioner's Office (ICO) — ico.org.uk
- Your national data-protection authority in the EU
For commercial disputes, the governing law and jurisdiction are set out in our Terms of Service (the laws of Guernsey, the Royal Court of Guernsey).
© 2026 Lydmera Limited. All rights reserved.
LYDMERA™ is a trademark of Lydmera Limited.